UPDATED · OCTOBER 8, 2026
Store warranty
Information about our 90-day store warranty and how to request support. Ask about the terms that apply to your device or repair before authorizing service or purchasing.
Who provides coverage
Ivenzo Technologies LLC, operating as Ivenzo Tech, 1300 W Flagler St, Miami, FL 33135. Contact: (786) 365-5001 and team@ivenzotech.com.
Parts installed during a repair
Installed parts have a 90-day limited store warranty from device delivery for faults in the covered part. Replacement of a covered defective part includes installation at no additional labor charge.
Devices sold
New, used and refurbished devices sold by the store have a 90-day limited store warranty from delivery. We assess the fault to determine coverage. The intended remedy is repair; if that does not resolve the issue or is not feasible, replacement; and if that is also not feasible, a refund, subject to applicable legal rights.
Subsequent damage and identification
Store coverage does not include new damage caused by impacts, liquids, excessive heat or chargers when they cause the claimed fault. The warranty applies to the part or device identified in the record. A different serial number or IMEI requires verification that it is the same device.
How to request support
Contact us by WhatsApp, phone or email with a description of the issue and your receipt or order number. If you no longer have the receipt, we can look it up in the system. We will arrange device assessment before determining the remedy.
Applicable rights
This store warranty does not seek to remove implied warranties or other legal rights. It does not establish a release for damage caused during a repair. You may have other rights that vary by state.